Terms & Conditions

CONDITIONS OF USE

Skin Vitality Medical Clinic and its associates provide their services to you subject to the following conditions. If you visit this website, you accept these conditions. Please read them carefully. ​

ELECTRONIC COMMUNICATIONS

When you visit Skin Vitality Medical Clinic or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Skin Vitality Medical Clinic or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Skin Vitality Medical Clinic, with copyright authorship for this collection by Skin Vitality Medical Clinic, and protected by international copyright laws.

TRADE MARKS

Skin Vitality Medical Clinic’s trademarks and trade dress may not be used in connection with any product or service that is not Skin Vitality Medical Clinic’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Skin Vitality Medical Clinic. All other trademarks not owned by Skin Vitality Medical Clinic or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Skin Vitality Medical Clinic or its subsidiaries.

LICENSE AND SITE ACCESS

Skin Vitality Medical Clinic grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Skin Vitality Medical Clinic. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Skin Vitality Medical Clinic. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Skin Vitality Medical Clinic and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Skin Vitality Medical Clinic’s name or trademarks without the express written consent of Skin Vitality Medical Clinic. Any unauthorized use terminates the permission or license granted by Skin Vitality Medical Clinic. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Skin Vitality Medical Clinic so long as the link does not portray Skin Vitality Medical Clinic, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Skin Vitality Medical Clinic logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR MEMBERSHIP ACCOUNT

If you use our online store, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Skin Vitality Medical Clinic and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Skin Vitality Medical Clinic reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Skin Vitality Medical Clinic and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Skin Vitality Medical Clinic and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Skin Vitality Medical Clinic or its associates for all claims resulting from content you supply. Skin Vitality Medical Clinic has the right but not the obligation to monitor and edit or remove any activity or content. Skin Vitality Medical Clinic takes no responsibility and assumes no liability for any content posted by you or any third party.

RISK OF LOSS

All items purchased from Skin Vitality Medical Clinic are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS

Skin Vitality Medical Clinic and its associates attempt to be as accurate as possible. However, Skin Vitality Medical Clinic does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Skin Vitality Medical Clinic itself is not as described, your sole remedy is to return it in unused condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY Skin Vitality Medical Clinic ON AN “AS IS” AND “AS AVAILABLE” BASIS. MYCOMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, MYCOMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MYCOMPANY DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM MYCOMPANY ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. MYCOMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW

By visiting Skin Vitality Medical Clinic, you agree that the laws of the state of Ontario Canada, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Skin Vitality Medical Clinic or its associates.

DISPUTES

Any dispute relating in any way to your visit to Skin Vitality Medical Clinic or to products you purchase through Skin Vitality Medical Clinic shall be submitted to confidential arbitration in Ontario, Canada, except that, to the extent you have in any manner violated or threatened to violate Skin Vitality Medical Clinic’s intellectual property rights, Skin Vitality Medical Clinic may seek injunctive or other appropriate relief in any state or federal court in the province of Ontario, Canada, and you consent to exclusive jurisdiction and venue in such courts.  To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Skin Vitality Medical Clinic. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

SMS – Short Code 78633 Terms of Service

1. You can opt-in to the service by signing the contract or agreeing to our consent form on our website that states “I consent to Client sending me SMS messages. If I wish to unsubscribe I may do so at any time by texting ‘STOP’ to 78633, using the settings in the Client App or by contacting Client Services directly.”, and you will automatically receive messages.
2. You can cancel the SMS service at any time. Just text “STOP” to 78633. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed and you will no longer receive SMS messages from us. If you want to join again, just text “JOIN” to 78633 and we will start sending SMS messages to you again.
3. If at any time you forget what keywords are supported, just text “HELP” to 78633. After you send the SMS message “HELP” to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
4. Participating carriers: Bell, Fido, MTS, NorthernTel, Rogers, SaskTel, Telebec, Telus, Videotron, Eastlink, Aliant, Pubic Mobile, Mobilicity Virgin Mobile, Wind. Standard Message and Data Rates May Apply.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided by this short code, you can send an email to info@skinvitality.ca
6. If you have any questions regarding privacy, please read our privacy policy.

SMS – Short Code 78633 – FRANÇAIS
1. Vous pouvez vous inscrire à ce service en signant le contrat ou en approuvant le formulaire de consentement de notre site internet, qui stipule “J’approuve qu’Client m’envoie des messages. Au cas où je voudrais me désinscrire, je peux le faire en envoyant le message « STOP » au 78633, en utilisant les options de l’application Client, ou en contactant directement le Service Client.”, et vous recevrez automatiquement les messages d’Client.
2. Vous pouvez annuler le service SMS à tout moment. Envoyez simplement le message “ARRET” à 78633. Après avoir envoyé le message “ARRET“, nous vous enverrons un SMS pour confirmer que vous avez été désinscrit. Après cela, vous ne recevrez plus de SMS de notre part. Si vous voulez vous inscrire à nouveau, envoyez “REJOINDRE” à 78633 et nous recommencerons à vous envoyer des SMS.
3. Si à tout moment vous oubliez quels mots-clés peuvent être utilisés, envoyez “AIDE” à 78633. Après avoir envoyé le message “AIDE“, nous vous répondrons avec des instructions pour l’utilisation de notre service ainsi que pour se désinscrire.
4. Opérateurs téléphoniques participants: Bell, Fido, MTS, NorthernTel, Rogers, SaskTel, Télébec, Telus, Vidéotron, Eastlink, Aliant, Pubic Mobile, Mobilicity Virgin Mobile. Des coût de base pour SMS et données internet peuvent s’appliquer.
5. Comme toujours, les tarifs de messages et de données peuvent s’appliquer à tous les messages que vous nous envoyez et que nous vous envoyons. Si vous avez des questions concernant votre tarif forfaitaire, il est préférable de contacter votre opérateur. Pour toute question concernant les services offerts par ce code, vous pouvez envoyer un courriel à info@skinvitality.ca
6. Si vous avez des questions concernant la confidentialité de notre service, veuillez lire notre politique de confidentialité.

QUESTIONS:

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Contact Us” link in the menu.

ONLINE STORE

Payment Methods

VISA, MasterCard, American Express

Merchandise Lost / Damaged in Transit

All claims must be reported to our Customer Service Department within 2 business days of receipt or loss of merchandise.

Returned Goods

Skin Vitality Medical Clinic will grant a credit note or replacement for product returned within 2 months or less from the expiration date. Returned goods must be authorized by Head Office Location. A 25% restocking fee may be applied. No credit will be issued under the following conditions:

Products where the containers have been opened or altered, including kits

Products that have been involved in a sacrifice, fire or bankruptcy sale;

Products that have been damaged by transport, fire, water or smoke;

Products that have expired.

All prices and terms and conditions are subject to change without notice. *based on approved credit